5.4 MULTIPLE CHOICE QUESTIONS : (MCQ’s)
1. Which of the following is related to the consumer protection Act of 1986 ?
2. Which of the following is the certification maintained for standardization of agricultural products ?
3. Which of the following Acts was enacted by the parliament on 24th December 1986 ?
4. Which of the following logos is the certification of edible oil and cereals ?
5. Which right would you be making use of if you lodged a complaint that the television you bought is defective ?
6. The district level courts set up for redressal of consumer disputes , deals with the cases involving claims _____________ .
7. Which day is observed as the National Consumers Day in India ?
8. Which one of the following is observed as the National Consumer Day in India ?
9. In which year did the Indian government enact the Consumer Protection Act
10. The district level courts set up for redressal of consumer disputes , deal with cases involving claims __________ .
11. Consumers have the right to _________ against unfair trade practices and exploitation .
12. In ______United Nations adopted the UN Guidelines for Consumer Protection .
13. A major step taken in the Consumer Protection Act 1986 , popularly known as ___________ .
14. The ___________ has the right to be informed about the particular goods or services or any product .
15. MRP stands for _________ .
16. In _________ , the Government of India enacted the a law known as RTI (Right To Information) .
17. The ____can file a complaint before the appropriate consumer forum on his/her own with or without the services of lawyers .
18. The consumer forums are also known as __________ .
19. Who guides the consumer on how to file the case in the consumer court .
20. __________ is one of the countries that has exclusive courts for consumer redressal .
Answers:
1.(b) Right to information
2.(d) Agmark
3.(c) Consumer Protection Act
4.(a) Agmark
5.(c) Right to Redressal
6.(b) Up to Rs.20 lakhs
7.(c) 24th December
8.(a) 24th December
9.(d) 1986
10.(b) Upto Rs. 20 lakh
11.(a) Seek redressal
12.(c) 1985
13.(b) COPRA
14.(d) Consumer
15.(a) Maximum Retail Price
16.(b) October 2005
17.(c) Buyer
18.(b) Consumer Protection Centres
19.(b) Consumer Protection Councils
20.(d) India .